FAQ - Fani Wallet Manufacturer
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FAQ

SOMETHING YOU MAY WANT TO KNOW

Why Choose Fani

: Fani owns their abundant experience working team, Excellent after-sales service, fast and stable logistics system, professional sales team, will give you top class service both from the pre-sale and after-sale.

What kinds of material you will use for your goods?

: We will use the material as customer requirement, Generally we will choose the best quality leather materials in different prices in the market. In this way, no matter what price the customer requires, we can make high-quality products in that price range to the customer.

Is your production team experienced enough?

: Fani has a professional production team rarely seen in the industry. Every employee has at least 5 years of leather manufacturing experience in the leather industry. Fani’s team will strive to make every product as close to perfection as possible. Our team will strive to the best products and service to every customer who purchases leather goods from Fani.

How long does it take for the goods to be completed and transported?

: Our producing time is around 20-45 days, Exactly time is depending on the quantity.

 

Generally, we choose these three modes of transportation: sea, air, and express.

 

Sea transportation: suitable for bulk loading of goods, delivery time from 20 to 45 days, depending on the country.

 

Air transportation: suitable for medium bulk goods and a short time to arrive in the destination country, it’s around 5 to 10 days.

 

Express delivery: suitable for small batch goods, the time is around 5-7 days.

 

If you want more detailed information, please contact our professional sales staff, they will recommend you the most appropriate & accurate shipping information, include transport mode & time.

How to solve the problems after-sales?

: Please contact the professional sales staff who following your order, and they will report the situation to our after-sales department, who will analyze the problem and deal with it quickly.

What's your minimum order?

: Generally speaking, MOQ for the genuine leather wallet is 100pcs per style and color and the PU wallet is 300pcs per style and color,  Of course, this is not an absolute MOQ. Our professional sales staff will give you the exact MOQ and purchase price according to your quality requirement.

what’s out payment term?

: T/T, West Union, Paypal, Credit Card, Alibaba Assurance Trade Oder.

Our normal payment term is 30% deposit and the balance paid before delivery.

Can the sample charge be refunded or deducted from the payment for goods?

: Yes, the sample fee can refund to you after you place certain quantity order.

Where is our factory?

: We are a factory located in Guangzhou China, an exporting major city.

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